Shipping & Returns
Currently, we ship products across mainland Europe and USA.
We are pleased to offer Free Ground Shipping on orders over 50 EUR (this offer applies only in Baltics and Mainland EU) and 60 USD for USA, for shipments abroad please check information below). Orders under 50 EUR / 60 USD will be charged a shipping & handling fee of 3.00-8.00 EUR/USD. We fulfill orders placed before 1pm GMT+2 time the same business day, otherwise they will be processed and shipped the following business day. Excludes weekends and holidays. Usually shipments are delivered within 7 days from processing.
*Shipping rate can add up to 20eur when shipping to other countries.
If for whatever reason you are not happy with our product, you may request a full refund of the purchased price, excluding shipping costs, within 30 days of the date you received your product. Submitting a request is simple, just email us at email@example.com. All that we ask is that you let us know what went wrong, so we can work to assess whatever problem you encountered. Refunds will be issued once the product is received and inspected at our warehouse.
FAST TRACK USING OMNIVA (BALTIC STATES): https://grazinimai.omniva.lt/parduotuves/nordic-nutris
Damage during shipping?
We pack all orders with care and double-check them before they leave our warehouse. However, if your product incurred any damage en route to you we are happy to exchange it or offer you a full refund within 72 hours of arrival. Just email us at firstname.lastname@example.org letting us know what happened.
If you have any further questions, please check out our FAQ page.